latest issue...the saga continues. This time our oven and range went out first thing Saturday morning. You call the after hours number and get some third party that processes it in the "a system". You know this isn't going to end well. By 5 that afternoon I have an email from them saying "I received your work order and have contacted appliance repair to come out and address the issue. Please look for them to call you to schedule the repairs." GREAT, maybe they're going to do something. Nothing Sunday, nothing Monday by noon, guess we're going to call. We've (my wife and I) combined left 4 messages then at 3 PM (shortly after I leave a message) I get an email saying it has been assigned. I call the vendor they've assigned...he has no idea what i'm talking about, but "OK, I can get to you tomorrow." Another day wasted! Thanks for making this a priority Park Avenue!
I know not everyone cooks, but we use our oven and range 3 meals a day. what are we supposed to do. I don't pay the rent I pay to not have working appliances.
I've said it before, I'll say it again, if own, DON'T USE THEM, if you rent, avoid renting from them IF AT ALL POSSIBLE!