Awful service. Never going back. I live nearby and stopped for a cup of water as I was out running and the trail leading to my usual fountain was closed. They said it would cost 25c. I said fine I would swing by later with the money as I am a neighbour and a regular customer. They said no. Fine. Then the "boss" came by and they suggested I ask him. I did. He said no. I told him that I am a regular customer and if that's how he wants to treat his customers that I wouldn't be returning with my family. He proceeded to raise his voice and get upset with me and proceeded to yell. I filmed the incident. I will never be back. No shortage of good ice cream joints in the area for my kids. I get that it costs money for cups, that's fine, but the yelling was unacceptable. Based on other posts it seems like the service is an ongoing issue.