I agree with most of the other reviews: Skip this place. I had an issue with this location in the past (came in and waited for about ten minutes and finally left without anyone attempting to take my order). Given the location, I came back during the wee hours of the morning and received semi-decent service. However, after having a drink spilled on my by the person working the window; I have my limits. I received no apology (only a scared look in the guy's eyes) nor any napkins. Even after this, I gave the place the benefit of the doubt and returned only to receive food that has no rhyme or reason.
All-in-all: The food is never consistent and the service is so below par that it gives fast food restaurants a bad name. Skip this and hit the McDonald's down at the end of the block. Service there is what you'd expect from a fast food place and the food is generally consistent with what you are used to getting.