On Sunday, March 5, at 5:33 pm I placed an order, 495583114. The email stated I could expect delivery within 27 to 37 minutes. The pizza should have been delivered by 6:10 pm.
I checked the status of the order at approximately 6:20 pm. The status showed as complete. The driver finally showed up on the property at 6:30 pm. He placed calls to my cell at 6:29, 6:30 and 6:37. He called the security cell phone at 6:38 pm and stated that he had been waiting in the parking lot for 30 minutes trying to deliver the pizza. I am tired of receiving cold pizza. I am tired of not being able to receive the pizza hot, and during the time when it is promised. I have no way to properly reheat a pizza. This would have been the third pizza I received, that would have been cold. Just refund the $14.95 that was charged to my account.
ALL I CAN SAY IS DO NOT ORDER USING THE APP, THERE IS NO REFUND EVEN WITH NO DELIVERY. Order, IF YOU MUST, and pay in cash only. I am still waiting for a refund. I have sent two emails and they sent me an email response, from a Lavelle Gonzalez, offering a refund. Four days ago. Still waiting for a refund or an email.