The VersaSpa is a good machine, but the staff here was horrible. The girl at the counter didn't explain anything to me about the barrier cream, the positions to stand in, etc like someone always has in the past when I've gotten a spray tan. When I asked her to give me a refresher on the basics she looked at me like I was an idiot and said "I don't know what you're talking about." Literally could not have been less helpful.