I love Cracker Barrel... Hate poor customer service.
Right off the bat I'm already not in the best mood having come home from the hospital at 5am and spent nearly 5 hours there trying to get through over 8 hours of contractions (only to find that there was no chance I was having this baby yet). *sigh* Anyway...in hopes to cheer me up my husband suggests we get some of my fav pancakes at Cracker Barrel (this is a big deal for us since we have been dieting for the last 4 months, plus we even had our trainer's approval for an epic cheat meal). I get to my table and sit down to find that I sat in a pile of watery chocolate milk....gross.
I called someone over to complain and there was no "Oh! I'm so sorry that you will be uncomfortable eating the rest of your breakfast with a wet sticky butt because we didn't properly wipe down or check the table and chairs for spill and crumbs. Please let me see what we can do to make up for it" ...all I got was a new chair and measly "oh sorry..."
I might be making a big deal out of this but that's gross and annoying! I really don't enjoy trying to eat my only cheat meal while feeling like I peed myself :(
Moving on...
Food. Pancakes were great as usual. Eggs over easy were done just the way I like.
I ordered turkey sausage but didn't get them until I almost finished my meal. Turns out one of the runners forgot who it was for and it sat in the window until someone remembered who it was for.
Husband requested hot sauce and ketchup. Only the hot sauce showed up. Also, the butter he was given was grainy.
Shannon G was our server. She was very polite and looked genuinely shocked and upset when she found out I hadn't received my sausage. She offered to refill our apple ciders to make up for it (nice gesture!) but we were already full and ready to get outta there. Shannon, the extra star is because of you.
Overall. I was full, but left more annoyed than when I came in, wet butt and all.