The guys and gal's here have been nothing short of fantastic. I began shooting here about 8 months ago, I've had numerous interactions with the RSO's, and not one of them has given off a bad vibe (this is important, because I'd like my RSO to be direct, blunt and forthright). The RSO's [multiple] have answered my questions both in and out of the range. Next, I decided to take a class. Loved my instructor, and actually had to contact him for a question recently, he was out of his way kind to me and offered that I should call or email him directly if any more questions arise. The class was a bit expensive, but came with a free month of range time (as do new firearms purchases I think) Finally, I bought a firearm. I shopped Point blank, Firepower, and the Range @ Ballantyne. I bought here because, as they aren't shy to tell you, they don't [seem to] make a commission. It shows. Love my new sidearm and was at the range two days later shooting (for free, with my membership). I recommend TRAB big time, enough to write this long review and I'll be going back for years to come. Thanks R@B