I've been here about a dozen times in the past year: service is minimal but has always been speedy in my experiences. Little things like no napkins, plates, or cutlery to accompany orders can become very annoying; especially when ordering multiple pizzas like I do for work functions. Food has been hot and ready every time I've called in ahead of time, and maximum wait time when I've walked in without prior ordering has never been more than just a few minutes.