I'll start this review by admitting that I am an impulsive hair-dyer and I've had every colour you can possibly imagine. I used to frequent Shoppers Drug Mart every few months in search of a new colour and even went from black to blonde (or tried to) with drugstore hair dye. Sarah L has been able to successfully wean me off of drugstore hair dye and has also been able to save my hair more times than I can count. We've had to cut it pretty short a few times (since I decided it was a great idea to try and bleach it myself) but Sarah makes even a short bob look super adorable (think Pulp Fiction hair). She ALWAYS listens to what I want to do but is also great and telling me my limits and reminding me that I don't want to end up with a pixie cut (it would look very bad on me but I recommend rocking it if you can!). She has been patient and understanding when she should probably have banned me from coming back years ago. We've finally been able to start the process of growing my hair out in a healthy way and I will tell you that I could not have done this without her. Not to mention she's one of the SWEETEST and most genuine people I have ever met; she lights up the room with her happy personality! I 100% recommend seeing her if you want to love your hair colour.