We are repeated take out diners. We live close by. Used to love this place but after repeated errors on our meals just find it hard to go back. Below is a list of issues:
Consistently don't provide the right temperature of burger. They always under cook. No exaggeration. I am not sure they understand the difference between rare and anything else.
They overcook fries.
Have forgotten to add meat to the tacos!!! Like zero meat. I have gotten a shell with veggies!
Added cheese to burgers that was not requested.
Forget to add our soft drinks to the order.
The food itself is fine. The service delivery is lacking. I can't be the only one with these mistakes.
While we catch most of them before we leave, it's not my job. They need a head chef that monitors quality because it is not there. Too many mistakes.