Wanted to get my hair done for a work party! Re-grand opening so i called at 11:10am and scheduled an apt for 3pm!
One of my big pet peeves is people who don't show up early (that goes for anything) and letting a client (also goes for anything/anywhere) sit and wait with out any update is not good service.
I arrive at 2:35ish and check in with the girl at the counter she calls the back and says I'm here, tells me he will be out in a min! So I sit and wait ..... Still waiting it's now 3pm... Still waiting it's now 3:15 and I get up and leave!!! If I would have gotten A "he is running late" "sorry it will be 5 more mins" SOMETHING!!!!! nope nothing ! Thanks for wasting 30mins of my time!
Also why wait an hr to call me and say sorry???? Great customer service
WILL NOT GO BACK THERE