We've been fans of the Keg for a long time. You can count on a great atmosphere and great food. That said, great food and atmosphere means nothing if the service sucks.
We've been to the Keg before however this was our first visit to the Keg's South Pointe location.
The Keg doesn't accept reservations on Thursdays, Fridays or Saturday nights so we arrived at 5:30pm and luckily we did - we were told it would be a 30 minute wait... no big deal, there was room in the bar to sit and enjoy a drink with each other. As an added feature, they've got a number of 40" TVs easily seen from anywhere in the bar - tonight, it happened to be the Leafs hosting the Penguins - 1 nothing Leafs.
40 minutes in the bar later, our table was ready and off we went. Leafs and Penguins tied at 1 - not that I was watching or anything.
From the moment we sat down in our seats, looking forward to our dinner, the moment we left, the service was excellent. Our server's name was Angie. Very well spoken, highlighted some of their menu options and specials and simply took great care of us.
As for the food, we've never had a bad meal at the Keg and today was no exception - you get exactly what you expect. Great food.
So why four stars and not five? Because I'm selfish. Because I wish we could make dinner reservations.
Have a great night at the Keg and ask to be seated in Angie's section - you wont be disappointed.