Sent an email, because I have a situation I was freaking out about (and if you need a lawyer, I think you should always be freaked out!). I got an immediate email back, with helpful information, and was treated with compassion and respect- which considering my emotional state, I very much appreciated! Thank you, so very much, for the help! I hope to never need your services, but if I do, I know I'd be in great hands!