This HTML5 document contains 9 embedded RDF statements represented using HTML+Microdata notation.

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Statements

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2015-04-11T00:00:00

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5

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I had a tough Delta experience this am at 2am that required me to fly out of CLT to get home in time to leave again for work on Sunday. I was greeted by Preston when I arrived and he immediately offers to have Tony drive me to the airport.. awesome!! Preston couldn't process my return because i was expected to return it to Columbia.. So he sent me in to see Monica to get my bill sorted.. Monica needed to talked with her CAE colleagues to figure out my bill, but she told me it could be as high as $1400 as that is what the computer said it should be.. Ugh.. I left to make my flight hoping Monica was able to help with the cost... I just received my invoice via email and Monica was able to work with CAE to get my bill to a reasonable $500!!! I was elated!! Thanks Monica, Preston and Tony for the great service!! Oh, and the CAE folks as well.. Best Ben

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