We tried this place for the first time yesterday evening and it was the worst first impression. As we walked in, we immediately told the cashier we were new customers and wanted to go simple for our first order: we wanted 2 cheeseburgers. The cashier tells us they have cheeseburger meals and points to the menu over her head, at a picture. We say great we'll take two and we want both meals the same- cheese and ketchup only on a plain bun, no seasoning/salt on the fries and 2 cokes with no ice. The girl looks utterly confused and now she says she doesn't know if they have a cheeseburger meal. The cashier goes and gets, what looked like, a shift manager, and tells her what we wanted and asks how to push it into the register. Then for the next 8 minutes the cashier can't figure out how we want our burgers! "So you want mustard and Pickle only?" "Okay, so cheese and onion?" "Okay, no mustard and tomato but you want everything else?" "No cheese right?" I swear to God! Then she says, "Okay what don't you want on your cheeseburgers?" Again we tell her we don't know what comes on them since we've never eaten Checkers before. At that point she shifts her weight, bites her lip, studies the register and says, "Okay, well..." I say, "I don't see what your complication is. I couldn't make it any easier. Just put in what we do want, the list is shorter: I want 2 cheeseburger meals, on both burgers I want ONLY cheese and ketchup on a plain bun." She goes, "Oh okay. Anything else?" I say, "Are both cheeseburgers on a plain bun?" She goes, "Uh, I don't know," and turns to the 'shift manager' again for help. While the 'SM' is at the register I tell her my order in full and she, with attitude, says, "You can't get your fries unseasoned." Fair enough, so I ask her to please not crisp them like she's been doing with the other customers fries and she rolls her eyes at me. During this debacle, 2 customers brought their fries back because they were so cooked they couldn't be eaten. You'd think this would be the end of it but it wasn't. The cashier says, "Your total is $12.56" I give her $20.56 in cash. She tries giving me back $6.96. I tell her, "You said the total was $12.56, I have you $20.56 and now you give me $8.00." Instead of giving me my change she hands me the receipt and calls for the 'SM' again. They take the next 2 minutes to talk amongst themselves, ignoring me all together but the cashier was at least honest. Then the 'SM' says, "Where's the receipt?" At the same time the cashier and I say I have it. Holding it up, the 'SM' leans over the counter and rips the receipt out of my hand almost giving me a papercut instead of asking me to hand it to her. Then the 'SM' says, "If you look here, the total is $13.60." I say, "She said $12.56." The 'SM' says, "Yeah, so? She's new. The total is $13.60, do you want your change or not?" Are you kidding me? Meanwhile my Mom went to get ketchup and the dispenser exploded all over the counter, her sweater and left hand and despite over 7 tries, standing 3 ft away, no one, including the cashier and 'SM' will get her napkins. Instead the 'SM' says, "Yeah well its been empty for a while." The food was good but the service, it took 21 minutes with no line, to order my meal and even then they still forgot to give me my 2 drinks. The cashier had to look at my receipt to see what size I was suppose to get! Absolutely ridiculous and beyond the taste, I would NOT recommend you go.