This place has kind of a small business feel for a franchise location of a big national chain. The people here are extremely friendly. I booked a truck through the Budget website, and the reservation went fine except for a small issue that they worked around.
I did a weekday move and needed to return the truck after-hours. The website only said that there may be a fee; However, this location doesn't have a key drop box, and they lock up the lot. I clearly made the reservation saying that I would return the truck at night (8:30pm), so they allowed me to keep the truck through the next afternoon without charging me for a second day. It was a little inconvenient, but a fair enough solution. They also said I could park in the shopping center next store and put the key through the mail slot, but I was not comfortable with that. I felt better leaving the truck in front of my house instead of on private property and in open view of a busy road.
The prices of the trucks are about the same as a U-Haul, but for slightly smaller sizes. But there are several online coupons you can find with a quick google search to make it much cheaper. Overall, it's a much better deal if you take a few seconds to look for those coupon codes.