The front desk people are wonderful. The nurses are also good. The lady who did my consultation left many important items out. She never mentioned the fine hairs along my sideburns would not be removed. This was the area I wanted gone the most. Then after a couple sessions I noticed the nurses weren't doing an area I had chosen to be treated. I mentioned it to the nurse and she had to check. Turns out I was mislead. Not a very happy client. I would not recommend them. Very costly and didn't even get the results I expected.