The single worst salon I have ever had a service in. If I could give it negative stars I would.
I had a great first service there for just a cut so I went back thinking it too, would be good. It was anything but.
The color that was done on was a nightmare that they had to "redo" and after over ten hours looked abysmal. Getting any communication was like pulling teeth. It took him nearly two weeks to return a message on the phone and an email. David was really rude to me once he realized that I used to be a stylist and knew what I was talking about.
He wasn't even there for my services and kept telling me that the things done, were not in fact what happened to my hair. How can he tell me that I have a different color hair than what anyone can see looking at me? I asked for a level 5 (BROWN) all over hair color with a few chunky highlights framing my face. nothing else., What I ended up with after it was turned orange and then going back to have it fixed - is blonde, like Jennifer Aniston Blonde.
He had no legs to stand on when I showed him what color correction I asked for and even knew EXACTLY what had to be done to achieve the desired results - but argue about it he did. Their stylist Andrea just screwed it up and then when I went back another day to have it fixed just turned me an all over blonde. Mistakes happen, but not repetitively, and when a mistake is made, all they had to do was apologize, and fix it - that's it.
On top of that, Andrea and another stylist had an argument on the floor about who's client I was because the girl at the desk told me Andrea wasn't working there anymore and then booked me with someone else (for the first color appt.) you don't fight over customers in front of everyone, its just not professional. Anyway, Andrea bullied a really nice girl out of the appointment and then tried to squeeze me in between all of her other services when she was booked solid. This was terrible because while i could have been in and out with another person I waited and waited and waited in between applications and washes, etc. I could go on, but I have a limit on the amount of words I can use on Yelp.
All in all a nightmare. Don't go there for color. Avoid talking to David at all costs - he's a complete tool and has a big problem with someone calling him on his BS. Oh, by the way, He doesn't even DO hair himself or have a license to do hair, his wife does. So how he thinks he knows better than someone who was in the industry is just beyond me.