Group Health Cooperative has done an excellent job for us. Primarily because they are proactive in your health care. Almost all of the doctors have all been nice and some are exceptional. We rarely have to wait in line for anything.
The main criticism I would have is that they tend to rush through the appointments and I would prefer a more casual discussion with my doctors. Taking the time to listen and discuss issues and concerns seems to me to be part of health care.
They provide a wide range of alternative health services which we love to take advantage of.
If you are considering this health service you can rest assured that you will get excellent health care here. You just need to be prepared for their system of time management. The short lines are one of the positives of this method. When you make your appointment you have to be specific about what you are seeing the doctor for and know about how much time it will take. Once the appointment is set, that will be the time you will have.
Their customer service has always been helpful and very friendly on the phone. This alone is a super big plus to us. Their billing is relatively easy to understand.
With the new Health Care Reform Bill they sent out a letter informing us that there will be little to no impact on our service because GHC was already doing the things that the Bill requires! What's not to like about that.