Nail salons are a dime a dozen. This one happens to be the closest to my home and is among the best nearby. I am sticking with them. They do a consistently great job at a low price. I request John or Twan for my nails when I have time to make an appointment. They could work a little on their cleanliness. I agree with another reviewer that they appear to be using their waxing room as a napping area / breakroom for employees.