Porto Finos is just ok. The food is decent-if you're looking for your basic local pizza shop you won't be disappointed with the pie. Other menu offerings are good as well. I've not been to the shop, but gotten delivery. This is where the trouble comes in.
They seem to not have enough people working ever. The last couple of times I've called they have taken WAY too long to answer the phone, then they set the phone down and walk away for a few minutes after hastily asking you to hold, and then when they finally talk to you, they let you know that delivery will take over an hour. Hire a couple more employees for the evenings!
Also, when paying with credit card they require the security code off of the back of the card. Not all places require this and it makes me a bit nervous. This is how people can hack accounts and I just don't like providing it over the phone. The guy who answers the phone will also repeat my credit card information back to me over the phone-in the middle of a crowded pizza shop! Also makes me nervous...and I'm not even a paranoid person. I just think that some things make common sense. Repeating a credit card number in a crowd does NOT make sense.
Overall, they have good food. They could use an improvement in customer service though. Step it up, guys!