Pretty good food and friendly staff, but I will have to ding you for what happened--
Came at the tail end of lunch with a couple of big bosses. It was packed so we shared those community-ish tables with other diners. We ordered our food and waited and waited and waited. We got our drinks...and waited some more. Server came by and asked, "Are you guys ready for your check?" Kinda confusing, because we never got had our food in the first place.
She apologized profusely and the manager came by to apologize. They were able to fire up our food relatively quick and gave us a discount. They apologized a lot.
The food was pretty good. I had the turkey-bacon sandwich and it was well-priced and tasted good. Turkey was not dry at all and the bacon had enough flavor to complement. Pomme frites on the side were a bit salty, but I think everything is salty. Bosses' got salads, spaghetti, and some sides which they said were all very good food. Pan-fried corn was a good one.
Overall, food is good, experience tarnished by mistake in service. Decent recovery, but honestly, I expected lunch to be comp'ed entirely. Just the egregious nature of the mistake calls for free lunch, at least from my point of view. Apologies were nice.
Will I come here again? Eh, maybe not for lunch bc I'm not looking to have a European lunch that drags on for X hours.
dmo out.