My dress was beautiful, awesome, loved the style loved the dress....
Staff is OK....would not go head over heels raving about them...The russian girl, if you can and want to get your alterations done there make sure you get her!!!!!
First off I got the dress home 3 days prior, the night before my wedding I tried it on just to make sure everything looked great, well when my dads GF was tying the bustle, 3 of the 13 ribbons this lady sewed on came off!!!! OMG, I was a mess. Up at 5:30 am rushing my dress to demetrios..waited outside until they opened. Told them the Bustle had already broke and that I needed them to fix it and that I didnt care if they tied twine or rope under it just make sure it didnt break again. They assured me it wouldnt....
Rushing all around the dress was ready 2 hours before my ceremony start time...dress was down for the ceremony. Went in my room to have sis and mom tie the bustle up. 13 ribbons this lady wanted them to tie. Ribbons were flying everywhere the dress looked ridiculous but it stayed for the minute...I was happy and darted out to see my new hubby....
Bout 10 minutes later, nightmare...half the dress was hanging on the floor...I looked down and then looked at my mom in fear...thank god my mom had those detachable bra straps which she ended up tying the entire dress with and then roping it around my wrist....CLASSY!!! I had to return the dress to be fixed but it was too late- my wedding was over.
I told them I wanted the money back for my alterations and that I wanted Demetrios to make it right with me and give me the dress at cost for ruining my wedding day. They gave me a whopping $500.00 on a dress that I paid in total $3000.00 for....
I am not thrilled that I will never be able to wear it again.
I am not thrilled they wouldnt give me more than $500 back....
I came with picture and video proof of me sitting down my entire wedding. Didnt even get to utilize the dancing lessons we spent a ton of money on..Pretty much spent the entire night sitting around watching my friends dance because the floor was so dirty and the dress was still dragging....
Bumb deal. Wish Demetrios would have tried harder to make this right knowing how much I spent there and how bad the dress made my day.
So now I have an awesome dress with a bustle that gave me hell my entire wedding day.
Be careful about t his place, they talk you into the dress....they give you a price, but by the third alteration they want full payment. They then go into how they charge almost $300 for alterations and then they charge again to have it steamed and pressed...
They gave me a low budget bag. I had to go get it professionally cleaned just so I could store it the correct way for years to come.