Booked my appointment via email - they were great and very responsive the whole time before I got to Vegas. Great location not too far from the strip and the store is top notch - clean and all equipment is sterile. James C. did my tattoo - got one on both arms and he was awesome. It's been 2 weeks and the tattoo healed nicely and looks great. Its a print tattoo in black. James was very knowledgeable and friendly and made the experience of getting my first tattoos easy as pie. Will def be going back there if I plan to get another one. Def a reputable shop, everyone is super friendly and I didn't feel rushed or pressured. It ended up taking less than time than estimated and the price was even better than I thought! Thanks James! Great job - check out some of his work if you get a chance - http://jamescolceri.com/. Def recommend James if you want to get a Tattoo - esp if it's your first.