They have decent sandwiches and are a local chain. The menu is varied and the sandwiches all have names. Oozing with cleveland "rock n roll capitol of the world" pride. It's a bit kitchy, to be honest, but if you have friends from out of town who really love touristy stuff, you could take them there, although you wouldn't really be able to sit if the one card table they use for guests who decide to eat there is occupied.
One thing I did not know, until today, was that their hot subs only come in one size, "regular", so if you order a "large" they will just make you two, and then charge you for two. Which is a lot different from the usual concept of large, as well as considerably more expensive. As a customer, it would be good to know about this before you go to order a large and end up paying almost $14 for a sandwich.