My husband I have been to Pinata's 3 times now, and each time we have the same feeling when we leave: the food is great, but the service is awful. Our water glasses were empty for half of our meal; the bus-boy dropped queso off to our table (after the waiter forgot and yelled across the restaurant to him to get it), and didn't bring a chip refill (and we only had 5 left in the basket); at the end of our meal, we asked for containers to take the queso and chips home, and the waiter asked us if we'd also like to take the chips...he then brought us the containers, but forgot the chips! We're just always so disappointed because, no matter how busy they are, the food is excellent but the service is just horrendous.