So we pre-order our meal for Thanksgiving along with a bunch of other people and they run out of whole turkeys so we get 2 turkey breast instead. OK so that's the good part.
How do you, as a company, do this EVERY year and are still this disorganized? You had turkeys missing, pies everywhere, can't find the peach pie. You have ONE person taking your name and physically highlighting the hard copy and repeating your name to the "grabber" who runs to the truck, gets the box, runs and gets the pies, forgets the extra sides (because he's only one person and the highlighter girl doesn't do anything but highlight). They forgot my whip cream too. lame.
If I were running this gig, it would be SO efficient, I would use modern equipment - ya know, like an ipad, walkie talkies, pre-packed boxes, name tags, separate lines, more people. Really, it's not that hard.
Everything is pre-ordered, how can you get it wrong? It's predictable.
Food is good though, the process needs work.