I'm giving this hotel a 3.5 stars as a compromise between my husband and I.
I'll start off with what we liked. The location is prime with its proximity to Yonge-Dundas Square, Dundas station, Eaton Centre, Ed Mirvish theatre, and plenty of eateries. The room was clean, the bed comfy, and it was priced very well for where we were. If you're going to do a lot of exploring of the city and won't be spending much time in your room, then this would be an ideal place to stay.
However, I'm not inclined to stay here again. The customer service is hit and miss. The check-in process was unsatisfactory. She asked me for a credit card as they usually do and that was about it. She didn't mention the room number at all. On the bright side, I can read and so I found it written on the cover of the key card. But she failed to mention anything. I later had to call down and ask about parking and wifi. Which leads me to my second complaint, how is wifi not included? We paid about $10 for wifi when almost all other hotels have it. Lastly, the concept of the sliding door for the bathroom. There is minimal privacy and it's also inconvenient because if you don't push it the right way it can just open up on you.