Kyle and Chris BOTH were phenomenal!! Kyle's crew arrived on time and went right to work-- courteous and diligent-- and Kyle was respectful to state that he declined to send out a tree that was not healthy and told me it would be best to wait for a new tree to be planted. It was not good news, but he was upfront and conciliatory and I appreciated him for being upfront. Chris was quick to ensure any issues were handled and the whole team was fantastic to ensure I was 100% satisfied. Donna in the office was so helpful and polite and made me feel at home and did so much to take care of me. I will shop with them and recommend them again.