Before I begin, let me give y'all a quick breakdown of how I like to rate things - I don't throw out 4 and 5 stars for the sheer heck of it. I mean c'mon now- 5 stars belong to well, FIVE star businesses who represent FIVE star standards. I'm not going to rate establishments on Forbes or AAA ratings by any means (unless it's a fine dining restaurant or a Resort), but I'm not going to just hit the five or four star button for giggles.
With that being said, I think I'm actually quite generous with MadHouse Coffee. I'll give them the extra star based on the fact that the cafe latte that I ordered was actually pretty good. Not EXCELLENT but good.
I would give them two stars based on the fact that the "barista" didn't really know what when into what. You should really know if a certain beverage has sugar in it or not or the type of milk that goes in it.
Also when we walked in they were mopping the floors and didn't even bother to remove the bucket that was right in the middle of the place. In such a small area - anything on the floor takes up way too much room and extremely dangerous. Cleanliness is top notch in my book, and I appreciate the efforts to provide a clean store, however- please remove the bucket when you're done! I didn't realize that it was still behind me when I took a step back and almost fell over it.
Aside from that, the place is pretty hip, and I'd choose their latte over Starbucks any day, but I was far from overly impressed.