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Statements

Subject Item
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schema:dateCreated
2016-04-24T00:00:00
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n7:funnyReviews
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1
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rev:text
Ugh it pains me to write this because I dislike slamming any establishment. Went there for dinner last night with my wife and daughter. The place was not crowded. Wife ordered a Sheppard's pie which she said was awesome. My daughter and I ordered wings. According to the menu they call the wings crispy. I actually ordered my wings cooked a little extra crispy to ensure they are actually cooked. We ordered our drinks and when the waiter reurned ordered the food. I was thinking we went invisible because we both needed another drink and had been a good 20 minutes since we had seen our waiter and hadn't received our food. Shortly afterwards our waiter reappeared and explained that our order had been delivered to the wrong table and they had to throw it out. Could we please tell him what we wanted again because he didn't.know what we ordered??? Our waiter had to have been new at what he was doing you can tell he was out of his league. We ordered our 2nd round of drinks. (not for nothing nether of the draft beers I ordered head a head on them) my wife finished her drink I nursed mine and we were no there going on 40 plus minutes with no food. I called the hostess over and asked if I could speak with the manager. To his credit he was of course apologetic and stated he would take care of us. My only critique I could give is he could have been proactive with the situation and not had me have to ask for him. Waiter should have realized that he had messed up and offered something while we were waiting. Food arrived with the exception of the sauted vegetable. My wife liked her pie. My daughter liked her order of plain wings. My wings were split between a "tossed" mango habernero and a peach BBQ. The wings definitely were not tossed. It was like someone drizzled a little sauce on the plate. The wings also were far from crispy and I would say the skin was chewy and barely cooked (barely meaning it was edible). I didn't want to create a scene or piss the cook off by sending the wings back. I should also mention I had to ask for my sauted spinach. I actually didn't finish the wings and showed my waiter what my issue was with the uncrispy wings and how as a waiter he needed to watch out for his customers because his livelihood depended on the customer experience. I asked for the check. The manager apparently hadn't communicated to our waiter. I had to wait for the waiter once again. I gave him the check and they comped me for 1/2 of the food. I gave the waiter more than 20% tip on the bill and walked out. I am surprised the manager never reappeared to check on us and the inexperienced waiter is on him. We saw more than 3 other tables come in and be served and finished prior to us even receiving our food. I will be back (not for a while) and give it another shot.
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