My first time trying, and I really wanted to love it, but I wasn't exactly bowled (ha ha ha) over. I went in on a cold Saturday morning in December. There was only one other customer in there, and she had already ordered. I walked through n went to the counter and stood there for a good few minutes before being greeted. Ugh, so annoying, I can't stand not being greeted upon entering an establishment. The guy took my order and I sat down and waited. I ordered a large ( freaking huge) chocolate lovers bowl, I think that's what it was called. I only waited a few minutes and he brought my order out to me. The large is huuuuuuge! Definitely sharing size. Next time I will get a regular. I dove in, and that's where I started liking this place just a little less. Everything tasted frozen. Not to mention it was freezing already inside and outside, so the last thing I wanted was to bite into frozen strawberries. Zero chocolate flavor. Halfway through, I couldn't taste any of the honey flavoring. Then at the bottom just loaded with granola. I would have enjoyed it more if A: there was more chocolate flavor B: the granola was mixed in instead of at the bottom and C: it did not taste FROZEN. I might try again, but definitely in the summer when I might not mind the coldness so much.