I already have a nail salon that I go to religiously & the nail tech there is the BEST in Phoenix, but, tonight I had a nail emergency and needed a gel manicure ASAP and I was in the area so I stopped by Lish. I give it 5 stars simply because it's very customer service oriented, which I love. Everyone seems very involved to make sure you are happy. It was a bit pricer for a gel manicure BUT I do like that I was offered a touch up in case my nails chip the next few days, so I can totally understand. It was a wonderful experience and the gentleman at the front desk was very nice, genuine, and welcoming. This is definitely a great backup salon for me.