This front receptionist name Samantha really should just stay home. Acts very unprofessionally.
As a long time commercial customer, I have never seen anyone like her. She's got an attitude problem. The owner should observers her daily behavior as well as employee input too.
As I was there waiting for my glass replacement, I have heard her complaints and criticized her coworker how screwed up was with the appointments for at least 10 minutes, seem to her that I was not there.
Who would bashed their own company or staffs when customers are present. And at the end as I pay for my window. She was really upset and it showed.