I stay in hotels 3-5 nights a week. This hotel has some pros: bed was comfortable with nice clean warm comforters. This hotel appears old and in much need of upgrading. Old dark brown doors that look like they have been hanging sine the 60s. It was below zero outside and the heat would be off every day when entering room. Really??? A deep clean needs to be done in rooms. I had to move chair slightly to find a shoe and it was pretty dusty. I ordered room service 3 days for breakfast. First day, it was good. Second day, not as good. Third day, it was awful. Omelet was brown inside from being overlooked. Walls were very thin. I heard the guy next door on the phone at 5:30 AM. Not good!!! The shuttle was wonderful. It was below zero outside and it was nice to get shuttle to restaurants at night. Some front desk people were fabulous and some not so much. It was interesting.