Never in my entire life have I been treated worst than poop at a restaurant. I have been working extremely long hours lately and was looking for a late night place to eat after 9 pm. I first found Pusadee and since they closed later on Friday and Saturday, I figured we could go there.
To be sure we did not come at a bad time when the kitchen was closed, I called in and asked if they had seating and if I could order ahead to eat there upon arrival. The lady said sure and took my order. Upon arrival, the food was all in to-go containers in a plastic bag. I was puzzled so I told the ladies there I specifically asked to eat there and called them before coming out of courtesy to ensure no issues. A server there, looked to have goth style look with dark make-up gave me perhaps one of the dirtiest looks I have ever seen. She actually stated to me that their restaurant is NOT A PUBLIC PLACE and I should have made reservations. This idiotic conversation went back and forth for ten minutes before finally they said there is an empty table outside by the gate. We went over there and sat down. No one came by to provide any plates, silverware, water or napkins, etc. In fact, no one bothered to even approach us at all that night. We removed some crap off the table to start unpacking our to-go order. Since we had nothing to eat with, I was forced to go to my car to get folks, napkins and bottles of water. We cleaned up after ourselves and left, frustrated and pissed off as hell.
So, forgetting that incident a few days later... the better half wanted Thai so I figured we just will get take-out only from now on since they made a big stink about eating at their place. I showed up and paid; as I was doing so, some dude (maybe the owner) straight up told me I did not tip 20% last time. Again, emotions started stirring up when I asked him when this was. To my surprise, he said that when we ate outside the other day we should have tipped the server a mandatory 20%. WTF!! They did not provide a damn thing and treated me like a third class citizen that day now scolding me for not tipping??!! We were pretty much yelling back and forth about this subject and in disbelief I just told them I was sorry for ever visiting their restaurant. This place is a joke and you cannot pay me to come back to this hellhole.