First the employees were super friendly so this is why they got 2-stars instead of 1. Mostly I had to refuse them for completing my work because they charge way too much. There was only going to be one person doing the job that would have taken a few hours. They wanted to charge me over $200/hour for the work (rediculous). For mostly just putting ends on RJ-45's and TV cables. I told them that there is more than enough info on Youtube to do this myself than for me to consider their offer. I kindly refused and told them to have a nice day. They said they are trying to help Westridge's old customers old customers out because they went out of business. Well at the rate this company is going, I will have no pitty for them when they go out of business.