Can't believe I never reviewed this--I've been going to Cha Cha since 2004, with a year-long break when I was out of town. When I got back after my absence, I was very disappointed to discover that Janet was gone, but I couldn't be happier with Gen doing my hair!
I keep my hair in various shades of hot pink, red, and orange, with a fairly funky/spiky style, but Gen also cuts the hair of two other grad students of my acquaintance who are much more conservative in their hair choices, and she makes them look great, too. She's very good about giving people what THEY want, whatever that might be, but she also always has input of her own to pin down a vague idea I might have into something that looks awesome on my actual head.
Seriously, I think the worst thing about actually graduating and leaving Madison will be having to find someone to replace Gen.