By far the LAZIEST, most unhelpful front desk staff imaginable. I was ignored when I walked in since they were busy chatting, then told to sign in. I signed in at 2:09 and was told they'd tell Mike I was here. I had already spoken to him so he was expecting me. 20 minutes later I approached the desk to ask how much longer he would be. The girl says, "I emailed him but he hasn't written back." REALLY?? Get off your butt and go tell him OR god forbid you pick up a phone and tell him! Mike came out and had no idea I was sitting there. Mike, the case manager is great. Apologized, was thorough with our meeting and incredibly helpful. And I love the office decor.