I used to go in and get parts, but I am not anymore. I have grown tired of the employee's reluctant acceptance to talk to the customers. The employees should know (and manager/owner should stress this to the employees) that ultimately the customers are the ones who keep the doors open and pay their paychecks. While customers are getting their trucks fixed or buying parts, they want to talk diesel trucks, that is the way it is and obviously Strictly Diesel has grown tired of their customers. They have started to put a buffer between their customers and themselves by making us customers get help from their female employees. I like female employees as much as anyone, but like I said, diesel owners want to talk diesel and eventually someone from the back (office or shop) has to come up front (and is irritated he has to) to help anyhow. I have never had work performed on my truck, but my friends have. They all said the work was top notch and fair prices, just that you had to put up with their arrogance and poor customer service. You ever heard that saying "the customer is always right"? Well, not at Strictly Diesel, as you can see by their responses to poor customer reviews. They respond by saying they are right and the customer is wrong.