I visited here on 7/9/17 during lunch. Our server was friendly and efficient (don't recall her name) and the place is very modern and cool. The flames in the glass wall leading inside were a really nice/different touch. All the food my friends and I ordered tasted great but there was one major snafu! When one of my friends took the first bite of his Portobello mushroom burger, a LONG BLACK FABRIC STRING CAME OUT THAT HAD BEEN COOKED INTO THE BURGER! WTF?!!! We called our server over asap and she apologized profusely stating that the string was probably from the towels used in the kitchen to handle hot plates. But still - gross! If Gordon himself had been there that day to see that, he would have cussed someone out royally! She took the burger away and ordered my friend a fresh one. Then the manager came over and apologized and comped our bill for that order. A new burger came out perfect and we enjoyed the rest of our meal. But that incident definitely tarnished my opinion of this place. It was our first time here and other than that, everything else was on point. There was only about a 5 minute wait time too. My cheeseburger with several different British cheeses was delish as were the onion rings we shared, Cheddar soup, and truffle fries with chipotle ketchup and cheddar ranch. All-in-all and despite the "string incident", I would give it another chance and I plan to soon!