I'm so disappointed in this office. I was seen for influenza about 2 weeks ago and have requested to speak with my doctor Dr. Wallace or nurse practitioner via their verbal instruction and voicemail and have yet to receive a call from them. Audrey that works up at the front desk is a constant frustration. I could understand if my doctor is too busy during the day hours to speak with me but I am also frustrated with his nurse practitioner Angie that keeps pushing her follow-up phone calls on to the front desk because "she has too many patients and she can't take care of everyone." You guys are good for each other, keep failing miserably. It's working so well for you based on all the 5star reviews you have. Lol