I'm really disappointed in the lack of service I experience this morning. I have heard so many great things about this place and was looking forward to trying it for awhile now.
We arrived at 9:45am and got seated on the patio right away. There was a few other tables on the patio as well which is why I don't understand how we were completely ignored by the wait staff walking by. After 15 minutes, we watched 2 other tables get sat and greeted by their server right away. The hostess and 2 other servers even looked right at us sitting there with our menus but didn't seem to care to ask us if we had been helped yet.
We decided to leave since we didn't have time to continue waiting. When we approached the gentleman at the front who seated us (possibly a manager?), we expressed our disappointment and told him we were never greeted even after the 2 tables who sat down after us were assisted right away. He apologized but that was about it.
I'd like to give this place a second chance, but I feel like the lack of concern and customer service has already proven that it may not be worth it.