Sonia gives great hair!!! Along with EVERYONE else, I have problematic tresses and trust very few folk with the job of quelling my frazzle. I've seen her twice and each time I've been able to get in at the hour I requested. This is a good thing! I do not buy into "she/he is worth the 3 month wait" philosophy. Sonia is EXTREMELY affable and actually listens to my pleas. No hard selling! No shaming! (I color and cut my own hair but, def not a professional) She even offered for me to call her instead of picking up the scissors next time! Pure compassion and talent!