This place is absolutely terrible. Never been bullied and made to cry by a doctor before. I have been trying to get a family doctor in Toronto with no luck. I needed some tests done and after waiting over an hour, they didn`t have the necessary things for the tests and asked me to come back the next week. I did, yet I waited another hour and a half.
When I met with the doctor, all he had to do was print the sheet for me to take to the lab. I had a serious bacterial issue in the past which caused a disability. I asked him to add that to the test I was already getting - simply to check my levels for the bacterium at the same time. He scoffed and shrugged and said he had no clue what that was - that I needed to see a specialist. Though he wouldn`t refer me to one because he didn`t have time to hear my history with the disorder. This was about in the span of 5 minutes that he told me this. As he`s printing my sheet, I asked if I could ask him a question regarding a prescription I received from THE SAME clinic the week prior (when I was there also to get the test I mentioned), which had been making me violently ill in the past few days. That was when he began yelling.
He accused me of thinking I was `special` that I could ask him to do two things for me during my appointment: print my lab sheet AND ask him a question about my prescription medication issue. He began to yell that the clinic is closing soon and there are more patients waiting, and I clearly must think I`m more important than everyone if I asked him for two separate things. He told me he had no time for me, that I needed to come back every day for each question, and that I clearly must not know how to prioritize my issues if I asked him to spend longer than 10 minutes addressing my issues. He said `get a family doctor then` and waved the lab sheet at me. He also informed me his clinic was not open to new patients, though.
I started to cry because I have never been treated like this by a doctor. In the span of 10 minutes, all I wanted him to do was print my lab sheet and answer my medication issue - the prescription his fellow doctor and coworker gave me last week. Instead, he spent over 5 minutes of that time dismissing my serious issue and accusing me of thinking I was special for asking for `two things`. At the end of it all, the lab where I could get the required test had closed, pharmacies had closed, and I walked away with pretty much nothing.
After he saw me cry he apologized several times and admitted he had overreacted. At that point, though, the damage had been done, and I truly hope this story makes everyone stay away from this walk-in.