Background of myself: I have been a veteran on UV gel nails, Biogel, Shellac, Acrylic and I have been to a lot of different nail salons all across GTA...
I shouldn't have ignored the one bad review for this place on gel nails...
All negativity aside, perhaps if you are just looking for a traditional manicure, shellac or pedicure, they might do a better job. Otherwise, I would not recommend this place for gel nails or removal. Read on if you are debating whether to get your nails done here.
I could not believe my eyes when the technician was buffing down my nails manually with a regular filer. Not only did it not help with the buffing, the process was painful as the technician was using so much force to remove my nails. Perhaps they should have assessed my nails in the beginning and let me know that they don't have the right tools to remove my nails instead of forcefully trying to do it? For the entire duration, the lady was sighing, rolling her eyes and speaking in Korean with the other lady... I was extremely uncomfortable because I was pretty sure she was talking about my nails... It literally took an hour an a half to remove my nails before they started applying a new set on my nails....
She started dipping my nails in this powder which they call "dip powder gel" that's similar to acrylic... and I actually insisted to get biogel done but the lady told me biogel is not going to stick well with the current gel I have on. I was like, ok do whatever you think its best. Because, you know, they are "professionals" right?
Moving on....I received some really rude comments from one of the technicians which I am not sure if it was just some sort of language barrier we were having. She fully said the nail design I got from the previous place was quote on quote "very ugly" and that they used "very cheap gel that's like acrylic". I don't know how one would feel if they get comments like that from a business that you are paying service for? Me being me, I just smiled and let her continue with the buffing and yapping. She then continued to assume that my ethnicity is Chinese and said "a lot of Chinese moved to this neighbourhood... you must have gotten your nails done at Pacific Mall previously." I was like "umm, no, I got it done somewhere in Markham". She's like "yes, that's Pacific Mall." Personally, I think the assumptions were pretty racist...? I was just like... what? What the hell just happened?
My nails finally got done... pretty basic single colour without any designs, which is fine I think they look pretty good for its price. She charged me $60 after tax and I still tipped them well even though I had a terrible experience.
The "film" of the colour gel they used on my nails came off after 10 days... Which I know for a fact that's not the type of UV/bio gel they use at other places... It felt like shellac or drug store DIY gel... I am going to give the place the benefit of the doubt because I don't know what was on my nails. All I know was that my nails DID NOT LAST for the price and pain I paid for.
Guess what though? The"cheap gel nails" that was done at another place lasted me 4.5 weeks before they started lifting. Ha!
All in all, I had a very terrible experience here, hence, the one star... the one star is for its cleanliness and wide selection of colours.
Seriously, don't come here if you:
a) are not one of the ethnic backgrounds they are used to servicing to
b) got your nails done at another place and need removal
c) can't handle harsh comments
d) want lasting gel nails done
e) have less than 2 hours to spend