I've been here on 2 occasions. When it's slow the service was great but if it ever gets packed expect a wait even while rating. I was there for 3 hours one night with my group of 7 not because we wanted to but because the service was slow and the orders took forever or were forgotten. On a different note when it isn't busy the staff has the ability to be incredibly attentive. I'm even bordering a 3 star rating but I will come again. The food is phenomenal!