1st of all I was not looking forward to buying a car. I wanted to drive my current car until the wheels fell off and that time came far too soon for me. I came in after work, tired, with kids in tow....and Ricardo was there to turn the whole experience around. He was helpful, fast, and really did EVERYTHING he could to get me the car that I wanted at a price that was within my budget. If you're looking to buy a car, go in and ask for Ricardo.