i hadn't had a haircut in over a year- my ends were ridiculously dead and i had to basically pull out my hair every day when brushing it. i went to ginger for a cut and brows- i've been growing my hair out for over two years and wanted to keep as much length as possible and also wanted something simple since i don't own a hair dryer and have no desire to try and style it. she ended up cutting a little over an inch off and it looks and feels AMAZING! she checked with me through out every part of the cut and just put little layers in it and cut it dry, which i really prefer. i never felt pressure to buy product but ended up doing so since what she used was so awesome. now onto my brows- i tend to overdo my brows and have tweezed and waxed them to death. ginger did an awesome job and explained exactly what she was using and showed me them before she did anything further. overall, i am a HUGE fan- well worth the money and will be returning for regular cuts and brows!