Been going here for years and I always have had excellent customer service especially from one person whose name is Kutty. He has been my sales person for multiple purchases and has always been helpful in describing everything I ask about and showing me several items that I might be interested in. At times when he has not been there the customer service has always still been very good even when I had walked in with sweatpants, hair messy they still treat me as if I was top dollar customer. I have been given a call when there are special events or special event purchases from there staff. Sometimes I even go in just to have Jewelry cleaned even though I never had bought it there they will still clean it.
Recently I went to a store at the Mills Mall called Jared Vault, thinking it was a discount outlet store but unfortunately the purchase for the same ring that I had found at Jareds was triple price and the Vault only discounted it half price so I would not recommend the outlet store to anyone and instead go to Jareds to get better quality in price.